FOR A REPUTED AUTOMOBILE DEALER IN THRISSUR, PALAKKAD & ERNAKULAM DISTRICTS.

Works with department managers to develop and administer a customer relations program designed to build and retain a loyal customer base. Acts as the dealership’s goodwill ambassador.

Responsibilities:

• Assists in resolving customer complaints, and coordinates factory assistance when all dealership resources have been exhausted.
• Ensures that new vehicles are properly prepped for delivery.
• Assists in the delivery of new and used vehicles, ensuring that each customer is informed of his/her warranty details, maintenance schedule and proper use of the vehicle’s features, particularly those related to safety. Explains the hours of operation and location of the service and parts departments.
• Coordinates customer follow-up programs.

Education: Diploma / Any Degree

Experience:

For NEXA Dealership. (Premium car showroom)

2 – 4 years’ with Automobile or any field sales experience.

Valid Driving Licence is Must.